Question 1

What is App Design Hub?

Accepted Answer

App Design Hub is a business automation platform designed to replace manual admin with efficiency. We provide pre-built AppSheet templates (to replace Excel), a suite of AI tools for operations (like PDF merging and Contract generation), and custom data solutions for suppliers and distributors.

Question 2

How do I get started for free?

Accepted Answer

We believe in trying before buying. Every new account receives 30 Free AI Credits immediately upon sign-up. You can use these to generate contracts, edit images, or merge documents without entering any credit card details.

Question 3

What are AI Credits and how do they cost?

Accepted Answer

AI Credits are a flexible currency used to access our tools. Instead of paying a high monthly subscription for software you rarely use, you only pay for the specific action you take (e.g., 5 credits to generate an ad, 25 credits to draft a legal contract). You can top up these credits at any time.

Question 4

Do my AI credits expire?

Accepted Answer

Purchased 'Top-Up' credits do not expire—they stay in your account until you use them. Credits included in monthly subscription plans refresh at the start of each billing cycle to ensure you have a steady supply for your monthly operations.

Question 5

How do AppSheet Templates work?

Accepted Answer

Our AppSheet templates are pre-built mobile applications that connect directly to your Google Sheets. When you purchase a template (like our HR or Inventory Manager), you receive a copy link. This instantly clones the app to your own Google account, giving you full ownership and privacy over your data.

Question 6

How do I purchase a subscription or more credits?

Accepted Answer

Please visit our subscriptions page for details.

Question 7

What happens if an AI service fails?

Accepted Answer

Our system is designed to be fair. If an AI generation fails due to a technical error, the system automatically detects it and refunds the credits back to your balance immediately.

Question 8

Can I get a refund for a template?

Accepted Answer

Please visit our subscriptions page for details.

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